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[jimfromtx]

So I'm trying to get a friend started on this site...and he hasn't gotten the e-mail.  Several hours later.  When I signed up, I got not only the initial e-mail, but the password reminder I sent as a test, within seconds of sending the request.  But my friend's e-mails seem to have been lost to the mists of time, as none of them (the initial, and not one, but two "forgot my password" e-mails) seem to make it to his e-mail inbox, or the junk folder, either.  Any idea what might be happening?

[Red Plan]

I’m new and know next to nothing about the intricacies of the system here. However, does his net service provider have their own spam filter for email messages? Mine has a “gray mail” feature that I have to go and check directly for some messages wrongly flagged as spam…

[jimfromtx]

He already checked his spam filter...no dice there, either.

[PumamanRedux]

Perhaps its one of those glit --- er --- special features that StoryCrafter has from time to time ...

Is anyone else having any trouble getting an automated response when trying to change your password or sign up?.

I recently had to call Paypal and have them send me an email that worked because the hyperlink was dead in the emails that I kept getting when I needed to change my forgotten password ...

Perhaps someone could try to ask for a password retrieval and/ or do  a testsign up from your yahoo, hotmail, etc accounts

wondering if StoryCrafter has somehow been set to ignore a certain email provider ... unlikely but could have happened

[The Founder]

Just tested it. The system works as expected, the problem is with his email service or filters, or some server between ours and his. Just have him try again I suppose.